GC&E employs COMPTIA A+, Network+, Security+, MCTIP and CCNA certified Desktop Support Technicians to provide best-in-class helpdesk services to our customers. We provide support for each of the three tiers:
| Tier I: | Basic application software. |
| Tier II: | Mid-level configuration and hardware issues. |
| Tier III: | Complex hardware and OS software. |
