Solutions Consultation and Planning
Turning Ideas into Reality
GC&E offers the following Core Solution Capabilities:
- Solutions Planning and Implementation
- Integrated Communications and Technology Solutions
- Electronic Security Solutions
- Communication Infrastructure Solutions
- Managed Services
GC&E provides a holistic approach to fully integrate, address, and manage the full life-cycle requirements of our customer's mission critical systems and communication infrastructure.
Solutions Consultation and Planning
Since 1999, GC&E has provided technical solutions and services on over 3000 contracts, purchase orders, and task orders on mission-critical projects for federal, state, and local government agencies, plus commercial clients. Operating under the principles of Trust, Quality, and Value, GC&E has earned a sterling reputation for customer satisfaction and reliability. Our portfolio of offerings include:
- Program Management
- Project Management
- Client Consultation and Planning
- Requirements Assessment and Analysis
- Infrastructure Investment Strategies
- Solution Design and Development
- Implementation Planning and Installation Schedules
- Procurement and Acquisition Strategy
- Installation, Testing, and Acceptance
- User Training
- System operation, maintenance, and sustainment services
GC&E has the capability to deliver this life-cycle process across each of its core solution areas: Integrated Communication and Technology Solutions, Electronic Security Solutions, Communication Infrastructure Solutions, and Managed Services
Infrastructure Engineering, Furnishing, Installation and Testing
Since its inception, GC&E has been performing Engineering, Furnishing, Installation, and Testing (EFIT) projects for both commercial and Government clients. GC&E recognized from the outset that the dynamic growth and convergence in communications and IT/networks across all markets worldwide would create a huge market for more efficient and economical infrastructure solutions. This vision drove GC&E to become a reseller and Original Equipment Manufacturer (OEM) partner for leading edge infrastructure products, resulting in it becoming one of a few small businesses offering turnkey and full life-cycle solutions in the industry. Later, as a natural follow-on line of business, GC&E added Integrated Communication and Information Technology Solutions, Electronic Security Solutions, and Managed Services to its portfolio of solutions and services. Representative support provided during the typical delivery process for and EFIT project includes:
- Client Consultation and Site Survey
- Project Engineering to include design, specifications, drawings, logistics planning, and milestone schedule
- Furnishing to include material sourcing and pricing, procurement and temporary storage, and security
- Installation to include staffing, tooling, equipping, transporting, scheduling, and execution
- Testing to include functional and visual quality checks and inspections; and finally client acceptance.
- Optional: User training in the operation and maintenance of installed systems
Typical EFIT projects include: Data Centers, Operations Centers, Digital Classrooms, Digital Conference Rooms, Command Centers, Disaster Recovery Center (DRC), Incarceration Facilities, Public/Private School Facilities, Airports, Government Buildings, Installation Processing Node (IPN), Technical Control Facility (TCF), and Sensitive Compartmental Information Facility (SCIF).
Operations and Maintenance (Managed Services)
As a value-added service offering, GC&E added Operations and Maintenance (O&M) support services to its technical services portfolio some years ago. It offers clients an alternative to performing the work themselves, and when considering the investment in training and other employee costs, it can often be done by an external source (contractor) more efficiently and economically. GC&E provides a significant amount of O&M support, particularly for Federal Government clients. The following is a typical list of telecommunications and IT/network services that GC&E performs for our federal, state, and local government agencies, and our commercial clients:
- Network Engineering and Architecture
- LAN Administration (NIPRNet & SIPRNet)
- Email Administration and Active Directory Maintenance
- Cyber Engineering and Information Assurance
- Tier 1, 2, and 3 Service / Help Desk Support
- Tier 3 Maintenance Support
- Web Administration and Content Management
- Network Infrastructure Cabling and Wiring
- Inside and Outside Plant Maintenance and Upgrades
- Holocom Installations and Upgrades
- Telephone System Operation
- Switchboard Operation
- Video Teleconferencing (VTC)
- Voice over Internet Protocol (VoIP)
- Voice over Secure Internet Protocol (VoSIP)
- Backup Power Supply System
- Uninterrupted Power Supply
- Configuration Management - Hardware and Software
System Sustainment
Lifecycles of communication systems are being extended due to tight budgets and other operational constraints and priorities. GC&E has extensive experience in supporting the on-going operation, maintenance, and system sustainment of critical infrastructures and systems to maximize the lifecycle of equipment. GC&E works with our customers to assess their systems, determine OEM preventive, corrective, and demand maintenance requirements and activities, as well as other applicable considerations. We identify performance metrics, develop maintenance schedules and procedures, establish quality standards, and maintain records. We develop system specific Continuity of Operations Plans, and provide and offer our customers the services of our Fast Incident Response and Evaluation (FIRE) Team consisting of personnel with the required technical disciplines, expertise, and experience to quickly assess and restore critical voice, data, and video systems following a man-made or natural disaster. The following is a list of System Sustainment Services we provide:
- Life-Cycle Management Assessments
- Development Preventive Maintenance Plans
- Performance of Routine, Demand, and Preventive Maintenance
- Systems Management and Monitoring
- System Operations and Maintenance
- Continuity of Operations Planning
- Fast Incident Response and Evaluation (FIRE) Team
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